What this alert means:

The electrical system cannot provide adequate support to drive or continue driving. Your vehicle is preparing to shut down to preserve energy for essential functions other than driving.

Your vehicle cannot be driven or continue driving while this condition continues.

What to do:

If this alert is present while you are driving, your vehicle needs to come to a stop as soon as possible. It is recommended that you:

  • Pull over safely at your earliest opportunity
  • Use your Mobile App to contact Tesla Roadside Assistance immediately, or seek other roadside assistance if preferred

If you do not pull over safely within a short time, your vehicle may shut down unexpectedly. It is also possible that your vehicle will not restart once parked.

It is possible your vehicle may lose all electrical power. If this occurs, you can still use the manual door releases to exit the vehicle if necessary. For more information, see Opening Doors from the Interior.

This alert may be present due to various vehicle conditions. For more information and further recommended actions, check for other active vehicle alerts.

What this alert means:

Charging has been interrupted because the Mobile Connector has detected a high temperature at the connection between the wall plug adapter and the control box.

What to do:

Make sure the wall plug adapter is fully connected to the Mobile Connector control box.

Also make sure the wall plug adapter is not covered by anything, and that there is no heat source nearby.

After unplugging from the power source (wall outlet), inspect the wall plug adapter connection and the Mobile Connector control box connection for any obstructions or moisture. Make sure any obstruction has been removed and any moisture has been allowed to dry, then try re-inserting the wall plug adapter into the Mobile Connector and then connecting to the power source (wall outlet).

Once the Mobile Connector control box temperature has decreased and any obstruction has been removed, the alert should clear and charging should possible.

You can also try charging your vehicle using a Tesla Supercharger or Destination Charging location, all of which can be located through the map on your vehicle's touchscreen display. See Maps and Navigation for more details.

For more information on troubleshooting Mobile Connector status lights and charging issues, refer to the product's owner's manual.

What this alert means:

There is an issue with your vehicle’s Adaptive Suspension Damping system. As a result, the system cannot provide real-time adjustments to the suspension system to optimize both ride and handling.

Instead, all dampers are receiving fixed current. Your ride may be softer or firmer than usual.

What to do:

If this alert persists throughout subsequent drives, schedule service at your earliest convenience. Your vehicle is OK to drive in the meantime.

This alert is accompanied by a yellow indicator light on the touchscreen. For more information, see Suspension.

What this alert means:

Ground fault. Current is leaking through an unsafe path. Possible Line to ground or Neutral to ground fault.

What to do:

Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting. If the issue persists, turn OFF the circuit breaker servicing the Wall Connector, wait 10 seconds, turn the circuit breaker ON again, then try reconnecting the Wall Connector to the vehicle. If the issue persists, consult your electrician or contact Tesla.

For more information, see the installation guide for your Wall Connector.

What this alert means:

Traffic-Aware Cruise Control and Autosteer are unavailable because the cameras on your vehicle are not fully calibrated.

Your vehicle must maneuver with great precision when features like Traffic-Aware Cruise Control and Autosteer are active. Before these features can be used for the first time, the cameras must complete an initial self-calibration. Occasionally, one or more cameras can become uncalibrated.

What to do:

Continue to your destination. Your vehicle is OK to drive.

Traffic-Aware Cruise Control and Autosteer will remain unavailable until camera calibration is complete.

When calibration is complete, Traffic-Aware Cruise Control and Autosteer should be available.

For your convenience, a calibration progress indicator is displayed on the touchscreen. Calibration typically completes after your vehicle has driven 20-25 miles (32-40 km), but the distance varies depending on road and environmental conditions. For example, driving on a straight road with highly visible lane markings helps the cameras calibrate quicker.

If the alert persists and camera calibration has not completed after your vehicle has driven 100 miles (160 km) or more, or Traffic-Aware Cruise Control and Autosteer remain unavailable despite successful camera calibration, schedule service at your earliest convenience. Your vehicle is OK to drive in the meantime.