What this alert means:

The electrical system cannot support all vehicle features. Your vehicle is shutting down nonessential features to preserve energy for essential functions.

If you are driving when this alert is present, it is possible your vehicle may shut down unexpectedly. It is also possible that your vehicle will not restart once parked.

Nonessential features may be unavailable, including seat heaters, cabin climate control, and in-vehicle entertainment. This is expected behavior intended to help your vehicle maintain adequate electrical power for essential functions, including the ability to operate headlights, windows and doors, hazard lights, and the front trunk (frunk).

It is possible your vehicle may lose all electrical power. If this occurs, you can still use the manual door releases to exit the vehicle if necessary. For more information, see Opening Doors from the Interior.

What to do:

This alert may be present due to various vehicle conditions. For more information and further recommended actions, check for other active vehicle alerts.

What this alert means:

An abnormally large and sustained power drawhas made your vehicle’s electrical system unable to support all features and functions.

While this alert is present, your vehicle is unable to drive and will not restart.

Air vent positioning may be limited or unavailable. Many features and functions on the right side of your vehicle may be unavailable, or their performance may be affected. These include:

  • Powered doors
  • Powered windows
  • Front seat (movement and heating)
  • Rear seat heaters
  • Side mirror movement

What to do:

It is recommended that you schedule service at your earliest opportunity. Without service, your vehicle will remain unable todrive,and the electrical system will remain unable to support all features and functions.

Some or all of the powered doors and windows in your vehicle may lose electrical power. If this occurs, you can still use the manual door releases to exit the vehicle if necessary. For more information, see Opening Doors from the Interior.

What this alert means:

Traffic-Aware Cruise Control and Autosteer are unavailable because one or more of the front cameras in your vehicle is blocked or blinded by external conditions.

Traffic-Aware Cruise Control and Autosteer will remain unavailable while a front camera lacks adequate visibility. Cameras may have limited or no visibility due to:

  • Dirt or debris on the camera surface.
  • Environmental conditions like rain, fog, snow, or dew.
  • Bright sunlight or glare from another light source.
  • Low or limited light conditions, including unlit or poorly lit roadways at night.
  • Condensation (water droplets or mist) on the camera surface.
  • Monotonous environmental features, including tunnel walls or highway dividers.

What to do:

Continue to your destination. Your vehicle is OK to drive.

This is often a temporary issue that clears up on its own. If the alert does not clear by the end of your drive:

  • Inspect and clean the front camera area at the top center of the windshield before your next planned drive.
  • Check the camera surface for condensation, dirt, or other debris and attempt to clear any obstruction.

See Cleaning a Camera for more information on clearing dirt or debris from that area of the vehicle.

Although condensation on the inside of the front camera enclosure cannot be wiped clean, you can usually clear it quicker by following these steps:

  1. Pre-condition the cabin with the temperature set to High and A/C turned ON.
  2. Turn on the front windshield defroster.

If this alert persists throughout subsequent drives but no front camera obstruction is visible, schedule service at your earliest convenience. Your vehicle is OK to drive in the meantime.

What this alert means:

Your vehicle has detected a condition internal to the high voltage battery that is limiting the battery's ability to charge 50% of State of Charge.

What to do:

  • Your vehicle is OK to drive. Your vehicle is able to charge when the state of charge is below 50%. Charging will not start if the State of Charge is already above 50%.
  • If this alert persists, schedule service at your earliest convenience. Without service, you may notice further reductions in your vehicle's maximum charge level and range.
  • For more information on the high voltage battery, see

What this alert means:

A communication error occurred between the Wall Connector and the vehicle.

What to do:

Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting.

  1. If the issue persists, turn OFF the circuit breaker servicing the Wall Connector, wait 10 seconds, turn the circuit breaker ON again, then try reconnecting the Wall Connector to the vehicle.
  2. If the issue persists and other charging equipment is available, plug the vehicle into another Wall Connector or a Mobile Connector to determine if the vehicle is able to communicate with other charging equipment.
  3. If the issue persists, service is required.

For more information, see the installation guide for your Wall Connector.

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