What this alert means:
One or more of the vehicle cameras has limited visibility, or no visibility at all, due to external conditions. When the cameras on your vehicle cannot provide accurate visual information, some or all Autopilot features may be temporarily unavailable.
Cameras may have limited or no visibility due to:
- Dirt or debris on the camera surface.
- Environmental conditions like rain, fog, snow, or dew.
- Bright sunlight or glare from another light source.
- Low or limited light conditions, including unlit or poorly lit roadways at night.
- Condensation (water droplets or mist) on the camera surface.
- Monotonous environmental features, including tunnel walls or highway dividers.
What to do:
Continue to your destination. Your vehicle is OK to drive. This is often a temporary issue that will be resolved when condensation evaporates, or when a particular environmental condition or feature is no longer present.
If the alert does not clear by the time you reach your destination, check camera surfaces for condensation, dirt, or other debris. For camera locations, see Cameras.
Clean the cameras as necessary before your next planned drive. For recommended cleaning procedures, see Cleaning a Camera.
If you continue to see this alert after cleaning the cameras, check the inside surfaces of the door pillar camera enclosures for condensation. Although condensation inside the camera enclosures cannot be wiped clean, you can usually clear it faster by following these steps:
- Precondition the cabin by turning Climate ON, setting temperature to High, and making sure A/C is ON.
- Turn on the front windshield defroster.
- Direct the air vents toward the door pillar cameras.
For more information on clearing condensation from camera enclosures, see Cleaning a Camera.
If the alert does not clear by the end of your next planned drive, despite cleaning the indicated camera(s) and following recommended steps to clear condensation, schedule service at your next convenient opportunity. Your vehicle is OK to drive in the meantime.