What this alert means:

Over temperature protection (latchoff).

What to do:

Make sure the connector is fully inserted into the charge inlet in the vehicle's charging port, is not covered by anything, and there is no heat source nearby. If the issue persists in normal ambient temperatures (under 100°F or 38°C) , service is required.

For more information, see the installation guide for your Wall Connector.

What this alert means:

Your vehicle is unable to charge because it has detected one of the following conditions and has tried to charge too many times without success:

• The charge port is unable to detect whether a charge cable is inserted or detect the type of charge cable connected.
• Your vehicle is unable to sense a valid pilot control signal coming from the charging station, so it cannot communicate effectively with the external charging equipment.
• Communication between your vehicle and the external charging equipment has been interrupted.
• The external charging equipment has reported an error that prevents your vehicle from charging.

What to do:

When this alert is present, the vehicle will retry charging after some time. If the issues mentioned above are resolved, the vehicle will then resume charging. If you wish to retry charging sooner, disconnect the charge cable from the charge port and reconnect it.

For more information and troubleshooting suggestions, check in your vehicle touchscreen under Controls > Service > Notifications for other recent alerts that involve charging.

What this alert means:

An abnormally large and sustained power drawhas made your vehicle’s electrical system unable to support all features and functions.

While this alert is present, your vehicle is unable to drive and will not restart.

Cabin climate control, powered trunk liftgate, and steering column adjustments may be limited or unavailable. Many features and functions on the left side of your vehicle may be unavailable, or their performance may be affected. These include:

• Powered doors
• Powered windows
• Front seat (movement and heating)
• Rear seat heaters
• Side mirror movement

What to do:

Without service, your vehicle will remain unable todrive,and the electrical system will remain unable to support all features and functions.

Some or all of the powered doors and windows in your vehicle may lose electrical power. If this occurs, you can still use the manual door releases to exit the vehicle if necessary. For more information, see Opening Doors from the Interior.

What this alert means:

No ground connection detected in the Wall Connector.

What to do:

Have the Wall Connector inspected by an electrician to make sure it is properly grounded. Your electrician should ensure there is proper grounding at your circuit breaker or power distribution box and also ensure that appropriate connections are made to the Wall Connector.

For more information, see the installation guide for your Wall Connector.

What this alert means:

Over or under voltage protection.

What to do:

Consult your electrician to ensure appropriate voltage on the circuit breaker that services the Wall Connector.

For more information, see the installation guide for your Wall Connector.