Posts under category Tesla malfunction

What this alert means:

A communication error occurred between the Wall Connector and the vehicle.

What to do:

Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting.

  1. If the issue persists, turn OFF the circuit breaker servicing the Wall Connector, wait 10 seconds, turn the circuit breaker ON again, then try reconnecting the Wall Connector to the vehicle.
  2. If the issue persists and other charging equipment is available, plug the vehicle into another Wall Connector or a Mobile Connector to determine if the vehicle is able to communicate with other charging equipment.
  3. If the issue persists, service is required.

For more information, see the installation guide for your Wall Connector.

What this alert means:

Load sharing (circuit breaker sharing) network: The paired Wall Connectors have different maximum current capabilities.

What to do:

Only Wall Connectors with the same maximum current capabilities can be paired in a load sharing (circuit breaker sharing) network. Have your electrician inspect the type labels on the Wall Connectors and make sure the current capabilities match. It is further recommended that your electrician only pair Wall Connectors with the same part number, as an easy way to make sure paired units are compatible.

For more information, see the installation guide for your Wall Connector.

What this alert means:

High temperature detected by Wall Connector alerts indicate the building connection to the Wall Connector is getting too warm, so charging has been slowed to protect the wiring and Wall Connector.

This is not typically an issue with your vehicle or your Wall Connector, but rather an issue with the building wiring. This may be caused by a loose building wiring connection to the Wall Connector and can be fixed quickly by an electrician.

What to do:

Contact an electrician to inspect the building wiring connection to the Wall Connector. They should make sure that all wires are properly connected and torqued according to the installation guide for the Wall Connector.

For more information, see the installation guide for your Wall Connector.

What this alert means:

Autopark has aborted and the Electronic Parking Brake has been applied.

Autopark might have been canceled because:

  • The driver pressed the Cancel button on the touchscreen.
  • The driver moved the steering wheel.
  • The driver pressed the accelerator pedal, pressed the brake pedal, or opened a door.
  • There is a steep slope / grade.
  • There is a weather condition affecting visibility.
  • The curb cannot be detected.
  • A trailer is attached to the vehicle.

What to do:

Park, or finish parking, your vehicle manually.

Autopark should be available again during your next drive.

For more information, see GUID-0C763E08-D0B8-4404-8180-1054F635C08C.html#CONCEPT_ODQ_NH5_XR and Limitations and Warnings.

What this alert means:

High temperature detected by Mobile Connector alerts indicate the outlet used to charge is becoming too warm, so charging has stopped to protect the outlet.

This does not indicate an issue with your Mobile Connector or vehicle, but instead points to an issue with the wall outlet / electrical installation the Mobile Connector is connected to.

A warm outlet may be caused by a plug that is not fully inserted, a loose building wiring connection to the outlet, or an outlet that is beginning to wear out.

What to do:

Make sure your adapter is fully plugged into the outlet. If charging speed does not return to normal, contact an electrician to inspect the outlet and building wiring connections to the outlet and complete any repairs needed.

If the outlet is worn, it should be replaced with a high-quality outlet. Consider upgrading to a Tesla Wall Connector for greater convenience and highest charging speed.

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