Tesla app does not notify if car alarm is going off or being broken into?
Someone broke into my car today in the 10 minutes I ran into a store and back out. My app never said my alarm was going off, that a window was shattered, but it did record it at least. Not even sure the alarm went off tbh…
Is this intentional? What a let down of a “sentry” system to not notify me when something is happening.
My Tesla Model Y has had its glass shattered twice and I wasn't notified either time. It did record the incidents. First time was a person who went down the street breaking car windows without stealing anything, and the second time was a person who broke the rear window and stole only my box of facial tissues.
That sucks and I’m so sorry to hear that.
...👀 tissues? What an odd thing to steal from someone's car. 😅 Of all things, they decided on TISSUES?!
A runny nose is no joke. 🤧
Or a runny ass for that matter! 💩
When you gotta go, you gotta go 💩
Break a window then steal tissue so you can’t dry your tears later. Cold blooded.
Once had someone steak my empty McDonald's cup
Let me guess, SF
If a hobo made the car their bathroom after, 100% sf. Our break-ins are a special occasion for the entire family.
Was it dirty Mike and the boys?
Soup kitchen vibes…
Had a homeless orgy in there.
The first incident of breaking multiple cars' glass was in San Francisco. The second incident where the facial tissue box was stolen was in some small city or town in Arizona.
Ok, you and me, are on the same wavelength 🤦🏽♀️☺️
Yeah no they break into shit and steal shit here to if you are within 30 minutes of one of the democratic run shitholes.
Yeah no they break into shit and steal shit here to if you are within 30 minutes of one of the democratic run shitholes.
Did insurance cover the tissues?
Damn. Where do you live man?
For facial tissues? 🤔
That's so sad...
Which City?
Facial tissues. Really???
Tissues? Dude must think the pandemic is starting again and he gonna run out of tissue
You really shouldn't be leaving valuables in plain sight like that
SF? Sounds like San Francisco
Make sure you check settings > vehicle > notifications in the Tesla app, and make sure that is turned on
Cool enabled charge complete notification so I can remember to unplug my car at work!
Oh you’re the guy we all work with.
Is there a way to get Sentry notifications from the App?
Okay, I’m dense because I can’t find the “settings” option in the app for my MY.
Ha, found it! Not that dense after all :-)
When I go to settings, it give me the option of "current vehicle only". What is that supposed to mean? What other vehicle would it relate to? Do I accept "current vehicle only" so that I get notifications of a break in?
Sorry for being dumb on this.
What is that supposed to mean? What other vehicle would it relate to?
If you have multiple vehicles under your account you can select one as your "current vehicle".
OK thanks I figured it was that simple.
That’s weird. My Model 3 notified my app when it got bumped in a parking lot one time. Haven’t had something similar happen in my Y (yet) though.
I definitely was not notified my car was accessed. I had my phone and card key on my person. Sentry mode on. Car locked. No alarm. No notification.
unfortunately just happened to my MY, bumped in parking lot and I was notified my car alarm went off. Not sure about windows tho
Make sure notification’s is turned on for car alarm -> in mobile app -> top right click on your picture profile -> settings -> vehicle-> security/car alarm
Tesla needs to add a toggle for Sentry Events not just Car Alarm. Want to know if sketchy is creepin around my car BEFORE the break in occurs. Or when a shopping cart impacts thats not enuf to activate the car alarm. I could go on.
This, notify us of so we can then view the cameras remotely to see if there are any issues
I’ve had notifications when the alarm is going off. Hell thunder set it off it was so loud!
I was at an air show on Saturday. I was getting notifications as the F-22 and the Blue Angels both set my MY alarm off twice each.
Also make sure notifications are immediate. Not scheduled delivery notifications. Had that issue before.
Check your notification settings in the Tesla app. You can actually disable car alarm notifications
This is great advice. I already had it enabled here but others she be aware of these options in Settings
Your Tesla app might be set for notifications but not the phone.
this
Kinda repeating what others have said, ensure notifications are on for your phone. Also, there was an update some months ago where you can disable sentry sounds, maybe that setting might’ve been toggled on and that’s why it didn’t have a full on blaring alarm.
My tesla notifies me if people are merely standing near it.
Did you get notifications on your phone or when you entered the car and it was on screen ?
Idk I forgot to turn off sentry when I got my tires rotated. Had a lot of video clips and the app told me the car was in an alarm state. There is one clip on my drive I can't seem to delete.
Never had a break in but I've had my alarm go off twice for no reason. Both times I got a notification that my alarm was blaring. Definitely enable all the notifications you can in settings and it should work.
It could be AC kicking on. My 3’s alarm goes off when I turn on AC remotely while it’s very hot outside.
That's what I think as well. Both times it happened I was parked on a hot driveway with nobody around. Ran outside to find nothing happening, but very grateful for the notification, especially so I could turn it off before neighbors get too annoyed 🤣. Way better than the old days.
Android or iPhone? Androids got all kinds of shitty battery management things that prevents certain apps from sending notifications
HTX
HTX
Damn. Im in HTX too. Are you north or south?
Texas barely has sidewalks
More like San Fran
Only place I thought of
There’s no interior ultrasonic alarm sensors on US models. Alarm will only go off if door or trunk is opened when no authorized key is detected. Sentry is hit or miss, it’s sensitive to some motion but YMMV.
https://www.tesla.com/ownersmanual/modely/en_us/GUID-94B0E05E-F642-4C8E-8FED-E5EB45FA27DA.html
That’s insane. We got a notification that sentry mode activated an alarm. So I call the wife cuz she’s in the car. I tell her to go outside and inspect car in parking lot. There’s just a large pickup next to her. She doesn’t spot door dings or anything. She makes it home, and I watch the video, the guy in the large pickup backs into a tiny space next to her, no door ding, but gets out and stands literally inches away from driver side rear door area. He then walks off…that set off the alarm.
Could be a safety problem meeting your local burglars.
Same with BMW. Don't know why
It does not. Enjoy.
Only had my alarm go off once. I was notified. I had premium connectivity trial at the time. Does being notified require premium connectivity?
no premium required.. find out the hard way - was just recently bumped in a parking lot and was notified.
People suck
Instead of just the cyber truck, they should make all tesla windows bullet proof.
I’m going to test this out right now to make sure my alarm goes off and I get a notification.
It should notify the alarm
I think it's motion based. (The car moving) I got an alarm notification after the air force from a speeding truck rocked my car a bit. (Didn't hit my car)
As if the SAE J1772 adapter charges their phone or crack pipe...
no it doesn't. I had mine smashed one time 5 months into ownership. Super disappointed. Also sentry didn't capture shit.
Yes it will notify you when the alarm goes off
my mother in law was I my Tesla model Y . The car locked and after 5 minutes it started to signal. I received notification and my mother in law said she did not touch anything. I received a notification, thought.
Upside is you should had clear video... not sure you necessarily want to confront someone doing that, unless you want a shootout... most important thing is to not leave anything of any value that can be seen from outside... this is the case nearly every time.
Yeah one of my biggest gripes - I literally had a "smart" alarm 25 years ago that could beep my pager with alerts (yes I'm that old)
For the sake of your wallet I hope this is a 2021 and under Tesla cuz that double pane window in the 2022+ is expensive AF
Fortunately it’s a 2020 and I got it replaced at Christian Brothers Automotive for $422 installed. They did a great job. Just need to redo the tint now.
I saw the price for double pane. Shit was $845!
Same thing happened to me, although Sentry mode was disabled. Still shocked there was no alarm, though. Why wouldn't the car itself sound the alarm when it's locked and broken into? Wtf?
Could it have been a network issue? If your phone doesn't have good data, the notification might not come through..
Also, was this in San Francisco? Did you have anything visible on front seats? Not blaming you, just trying to get a sense of how bad things are...
User error!
Same thing happened to that CyberTruck on stage.
Are you paying for premium data services? Many people that don’t get the notification is because they don’t have the premium data on their vehicle.
Check your settings! It will notify you if you have the right settings enabled.
Where did this happen? Atlanta?
Seems like an easy update to make
Ouch, sorry!!!
My car never notifies me of anything and I have all the settings turned on in the Tesla app and the settings of my phone.
Ditto! Anyone have any solution? Weird to have a sentry mode that does not notify of breakins🙈