Quick Tesla Troubleshooting
Enter error codes or keywords to quickly locate problems and get solutions
What this alert means:
Autopark has been canceled.
Autopark might have been canceled because:
- The driver pressed the Cancel button on the touchscreen.
- The driver moved the steering yoke (or steering wheel).
- The driver pressed the accelerator pedal, pressed the brake pedal, or opened a door.
- There is a steep slope / grade.
- There is a weather condition affecting visibility.
- The curb cannot be detected.
- A trailer is attached to the vehicle.
What to do:
Park, or finish parking, your vehicle manually. Once you have finished parking, apply the brakes and shift into Park. Your vehicle will otherwise remain free-rolling.
Autopark should be available again during your next drive.
For more information, see Autopark.
What this alert means:
Autopark has aborted and the Electronic Parking Brake has been applied.
Autopark might have been canceled because:
- The driver pressed the Cancel button on the touchscreen.
- The driver moved the steering yoke (or steering wheel).
- The driver pressed the accelerator pedal, pressed the brake pedal, or opened a door.
- There is a steep slope / grade.
- There is a weather condition affecting visibility.
- The curb cannot be detected.
- A trailer is attached to the vehicle.
What to do:
Park, or finish parking, your vehicle manually.
Autopark should be available again during your next drive.
For more information, see Autopark.
What this alert means:
Your vehicle has detected that the rear tires have experienced more wear over time than the front tires, exceeding the recommended difference.
What to do:
It is recommended that the tread depth on all tires be inspected. As your tires wear during normal driving, the rear tires generally wear more quickly than the front tires.
Tire rotation is important to balance tire wear evenly across all tires.
Failure to rotate tires as recommended poses a risk of hydroplaning and losing control of the vehicle on wet roads. Failure to rotate tires also decreases the life of your tires, requiring premature replacement.
It is recommended that you schedule service via your Tesla Mobile App or with an independent service provider to have your tires rotated when:
- The difference in tire tread depth between any front and rear tire exceeds 1.5mm
- Your vehicle has been driven for more than 6,250 miles (10,000 km) since the last rotation
Upon completion of tire inspection and any necessary tire service, update your vehicle’s tire configuration to optimize your vehicle settings to your tires and clear the alert for at least 6,250 miles. For more information, see Tire Care and Maintenance.
It is not recommended that you rely on this alert instead of routine checks of tire tread depth. This alert should only be present when your vehicle estimates the tires are far beyond the recommended service interval.
This alert is calibrated for Tesla tires and is not expected to work with tires of different types or sizes, including combinations of different tire brands or models. It may not display, or may display prematurely, on vehicles using tires not recommended by Tesla. For more information on recommended tires, see Wheels and Tires.
What this alert means:
Vehicle Hold is currently unavailable due to system constraints. When stopping, use the brake pedal to bring your vehicle to a complete stop and keep your vehicle stationary.
What to do:
Continue to your destination. Your vehicle is OK to drive.
If this alert persists throughout subsequent drives, schedule service at your earliest convenience. Your vehicle is OK to drive in the meantime.
For more information, see Vehicle Hold.
What this alert means:
The speed of your vehicle is limited to 90 mph (144 km/h) due to an issue with the Adaptive Suspension Damping system.
The system cannot provide real-time adjustments to the suspension system to optimize both ride and handling, and as a result your ride may be softer than usual.
What to do:
If this alert persists throughout subsequent drives, schedule service at your earliest convenience. Your vehicle is OK to drive in the meantime.
This alert is accompanied by a red indicator light on the instrument panel. For more information, see Air Suspension.
What this alert means:
Your vehicle has detected a condition requiring gearbox fluid inspection.
What to do:
It is recommended that you schedule service.
Your vehicle is OK to drive with this alert present. However, continuing to drive over an extended period of time with this alert present may result in permanent gearbox / powertrain damage.
What this alert means:
Hydraulic Fade Compensation is active. This brake assist function activates temporarily to make sure you have full braking capability in conditions where reduced braking performance is detected by your vehicle.
When this assist function activates, you may feel the brake pedal pull away from your foot and notice a strong increase in brake pressure. You may also hear a pumping sound coming from the brake hydraulic unit at the front of the vehicle. This will usually last for a few seconds, depending on road surface and vehicle speed. This is completely normal and does not indicate any issue with your vehicle.
What to do:
Continue to press the brake pedal as you normally would, and do not "pump" (repeatedly press and release) the pedal as this will interrupt the function.
This alert will clear when your vehicle comes to a stop or you are no longer pressing the brake pedal. It may still be displayed for up to 5 seconds afterward.
Reduced braking performance is usually temporary, and can occur for a number of reasons including high brake temperatures after heavy brake use, or driving in extremely cold or wet conditions. It can also indicate that your brake pads or rotors have worn to the point that normal replacement is needed.
If you continue to experience reduced braking performance which does not improve over time, please contact Tesla service at your convenience for a brake inspection.
For more information, see Hydraulic Fade Compensation.
What this alert means:
Charging has stopped due to a condition that prevents your vehicle from charging with AC power. DC fast charging / Supercharging should still function as expected.
This may be due to power supply disturbances caused by the external charging equipment or by the electrical power grid. In some cases, this condition may be the result of using nearby electric devices that draw a lot of power.
If these possible causes can be ruled out, then a condition with your vehicle itself may also be affecting AC charging.
What to do:
If this alert is accompanied by another alert that specifies the condition affecting AC charging, start by investigating that alert.
Further troubleshooting tips based on equipment type:
- If using a Mobile Connector, try charging the vehicle with a different wall outlet.
- If the vehicle starts to charge, the issue was likely with the original wall outlet.
- If the vehicle still does not charge, the issue may be with the Mobile Connector.
- If using a Wall Connector, try charging the vehicle with different charging equipment like a Mobile Connector powered by a separate wall outlet.
- If the vehicle starts to charge, the issue was likely with the Wall Connector.
If the issue is with the original wall outlet or the Wall Connector, contact an electrician to inspect the wiring connection.
You can also try charging your vehicle using a Tesla Supercharger or Destination Charging location, all of which can be located through the map on your vehicle's touchscreen display. See Maps and Navigation for more details.
If this alert persists when attempting to charge at multiple locations and with different charging equipment, it is recommended that you schedule service.
For more information on troubleshooting Mobile Connector or Wall Connector status lights, refer to the product's Owner's Manual at Charging & Adapter Product Guides.
What this alert means:
Power has been lost during charging. This could result from the charging equipment losing power from the source (for example, a wall outlet) or from an issue with the charging equipment.
What to do:
This alert is often accompanied by other alerts that can help you identify and troubleshoot the issue. Start by investigating any other displayed alerts that relate to charging issues.
Alternatively, you can check Mobile Connector or Wall Connector status lights to confirm power to the device, and also refer to the product owner’s manual for troubleshooting information based on blink codes. If using other (non-Tesla) external charging equipment, check for a display or other user interface that provides troubleshooting help.
If there is clearly no power to the charging equipment, check the circuit breaker for the wall outlet / Wall Connector to make sure it has not tripped.
Further troubleshooting tips based on equipment type:
- If using a Mobile Connector, try charging the vehicle with a different wall outlet.
- If the vehicle starts to charge, the issue was likely with the original wall outlet.
- If the vehicle still does not charge, the issue may be with the Mobile Connector.
- If using a Wall Connector, try charging the vehicle with different charging equipment like a Mobile Connector powered by a separate wall outlet.
- If the vehicle starts to charge, the issue was likely with the Wall Connector.
If the issue is with the original wall outlet or the Wall Connector, contact an electrician to inspect the wiring connection.
This alert is usually specific to external charging equipment and power sources and does not typically indicate an issue with your vehicle that can be resolved by scheduling service.
You can also try charging your vehicle using a Tesla Supercharger or Destination Charging location, all of which can be located through the map on your vehicle's touchscreen display. See Maps and Navigation for more details.
For more information on troubleshooting Mobile Connector or Wall Connector status lights, refer to the product's Owner's Manual at Charging & Adapter Product Guides.
What this alert means:
Charging speed has been reduced due to a condition that affects your vehicle’s ability to charge with AC power. DC fast charging / Supercharging should still function as expected.
This may be due to power supply disturbances caused by the external charging equipment or by the electrical power grid. In some cases, this condition may be the result of using nearby electric devices that draw a lot of power.
If these possible causes can be ruled out, then a condition with your vehicle itself may also be affecting AC charging.
What to do:
If this alert is accompanied by another alert that specifies the condition affecting AC charging, start by investigating that alert.
Further troubleshooting tips based on equipment type:
- If using a Mobile Connector, try charging the vehicle with a different wall outlet.
- If the vehicle starts to charge, the issue was likely with the original wall outlet.
- If the vehicle still does not charge, the issue may be with the Mobile Connector.
- If using a Wall Connector, try charging the vehicle with different charging equipment like a Mobile Connector powered by a separate wall outlet.
- If the vehicle starts to charge, the issue was likely with the Wall Connector.
If the issue is with the original wall outlet or the Wall Connector, contact an electrician to inspect the wiring connection.
You can also try charging your vehicle using a Tesla Supercharger or Destination Charging location, all of which can be located through the map on your vehicle's touchscreen display. See Maps and Navigation for more details.
If this alert persists when attempting to charge at multiple locations and with different charging equipment, it is recommended that you schedule service.
For more information on troubleshooting Mobile Connector or Wall Connector status lights, refer to the product's Owner's Manual at Charging & Adapter Product Guides.