What this alert means:
Your vehicle's front trunk (hood) is detected open while driving.
This alert indicates at least one of the two latches securing the hood, the front trunk primary and/or secondary latch, cannot be confirmed closed (confirmed as fully secured) when your vehicle is shifted into a gear other than Park.
What to do:
As this condition may lead to the front trunk opening while driving, it is recommended that you drive carefully until you can safely bring your vehicle to a stop and shift into Park.
Once your vehicle is parked, check the front trunk (hood) to make sure it is fully closed (both latches are fully engaged). For more information, see Closing instructions for the Front Trunk.
The alert should clear once your vehicle is shifted into Park. However, it may return once you start driving if you do not first inspect and fully secure the hood.
If this alert persists across multiple drives, or occurs with increasing frequency over several drives, it is recommended that you schedule service at your earliest convenience.
For more information on the front trunk, see Front Trunk.
What this alert means:
This alert is set remotely by Tesla when a condition requiring service is detected on your vehicle.
This alert can be set due to various conditions. When you schedule service, more information should be available.
This alert can only be cleared by a service technician after your vehicle has been serviced.
What to do:
As this alert can be present due to various conditions, it is recommended that you schedule service at your earliest convenience.
What this alert means:
This alert indicates that one or more of the tires on your vehicle is extremely low or flat.
The tire pressure monitoring system (TPMS) has detected that the air pressure in one or more of your tires is significantly lower than the recommended cold tire pressure.
What to do:
You should pull over carefully as soon as possible. In a safe location, check for a flat tire.
You can request Tesla roadside assistance options (mobile tire, loaner wheel, tow) if required. See Contacting Tesla Roadside Assistance for more information.
In a non-emergency situation, it is recommended that you visit a local tire shop for assistance or schedule service using your Tesla Mobile App.
See Maintaining Tire Pressures for detailed information on where to find the recommended cold pressure (RCP) for your vehicle's tires, how to check tire pressures, and how to keep your tires properly inflated.
The alert will clear once the TPMS has a consistent tire pressure measurement for each of your tires within 3 psi of the recommended cold pressure.
- The alert and Tire Pressure indicator light may still be present immediately after you have filled your tires to the recommended cold pressure, but both should clear once you have driven a short distance.
- You may need to drive over 15 mph (25 km/h) for at least 10 minutes for the Tire Pressure Monitoring System to measure and report your updated tire pressures.
For more information on tire pressure and inflation, see Tire Care and Maintenance.
What this alert means:
This alert does NOT indicate that there is a flat tire.
The tire pressure monitoring system (TPMS) has detected that the air pressure in one or more of your tires is at least 20% lower than the recommended cold tire pressure.
See Maintaining Tire Pressures for detailed information on where to find the recommended cold pressure (RCP) for your vehicle's tires, how to check tire pressures, and how to keep your tires properly inflated.
This alert may appear in cold weather because the air in your tires naturally contracts when it becomes cold, decreasing tire pressures.
What to do:
Add air to maintain the recommended cold tire pressure. Although drops in tire pressure are expected in colder weather, the recommended cold tire pressure should be maintained at all times.
The alert may clear as the vehicle is driven. This is because the tires will warm up and the tire pressure will increase. Even if the alert clears, the tires should still be refilled with air once they have cooled.
The alert will clear once the Tire Pressure Monitoring System detects that each of your tires is inflated to the recommended cold pressure.
- The alert and Tire Pressure indicator light may still be present immediately after you have filled your tires to the recommended cold pressure, but both should clear once you have driven a short distance.
- You may need to drive over 15 mph (25 km/h) for at least 10 minutes for the Tire Pressure Monitoring System to measure and report your updated tire pressures.
If you repeatedly see this alert for the same tire, have the tire inspected for a slow leak. You can visit a local tire shop or schedule service using your Tesla Mobile App.
For more information on tire pressure and inflation, see Tire Care and Maintenance.
For more information on tire pressure and inflation, see Tire Care and Maintenance.
What this alert means:
A service technician is remotely logged into your vehicle for diagnosis or repair. You may notice some loss of Infotainment functionality while the connection persists, but this alert does not indicate an issue with your vehicle.
Your vehicle is OK to drive.
What to do:
This alert should clear automatically after the technician completes vehicle diagnosis or repair. You may find it necessary to restart your touchscreen to restore full Infotainment functionality after the alert has cleared. For more information, see Restarting the Touchscreen in your vehicle's Do It Yourself Guide.
If this alert does not clear after 24 hours, it is recommended that you schedule service via your Tesla Mobile App or with an independent service provider. Please note that independent service provider options may vary, based on your vehicle configuration and your location.
What this alert means:
The Mobile Connector has detected that the electrical outlet has insufficient grounding, likely caused by an inadequate or missing ground connection.
This does not indicate an issue with your Mobile Connector or vehicle, but instead points to an issue with the wall outlet / electrical installation the Mobile Connector is connected to.
What to do:
Have the electrical installation inspected by an electrician. Your electrician should make sure there is proper grounding at your circuit breaker or power distribution box, and also make sure that appropriate connections are made to the outlet, before you attempt to plug in the Mobile Connector again.
If you need to charge in the meantime, try charging using a different outlet, at another location, or with another type of charging station.
You can also try charging your vehicle using a Tesla Supercharger or Destination Charging location, all of which can be located through the map on your vehicle's touchscreen display. See Maps and Navigation for more details.
For more information on troubleshooting Mobile Connector status lights and charging issues, refer to the product's owner's manual.
What this alert means:
The vehicle cannot charge because the ground-fault circuit interrupter (GFCI) in the Mobile Connector has tripped.
Like the GFCI in a wall outlet, this feature is designed to stop the flow of electricity when there is a problem. It has interrupted charging to protect your vehicle and the charging equipment.
This could happen for many reasons. The problem could be in the charge cable, the charge handle, the charge port, or even an onboard vehicle component.
What to do:
Inspect the charge port and the charge handle for pooled water or unusual levels of moisture. If you find excessive moisture, wait and let both the inside area of the charge port and the exposed portion of the charge handle dry sufficiently before trying again.
- If the cable is in any way damaged or deteriorated, do not use it. Try different charging equipment instead.
- If the cable is in good condition, try charging again with the same Mobile Connector.
If the issue persists and prevents charging, try charging with different charging equipment.
This alert is usually specific to external charging equipment and power sources and does not typically indicate an issue with your vehicle that can be resolved by scheduling service.
You can also try charging your vehicle using a Tesla Supercharger or Destination Charging location, all of which can be located through the map on your vehicle's touchscreen display. See Maps and Navigation for more details.
For more information on troubleshooting Mobile Connector status lights and charging issues, refer to the product's owner's manual.
What this alert means:
- Detects the wall outlet voltage is too high, or
- Detects an unexpected increase in supply voltage from the wall outlet.
What to do:
Try charging the vehicle with a different wall outlet. If the vehicle starts to charge, the issue was likely with the original wall outlet. Contact an electrician to inspect the building wiring connection to that outlet.
If the vehicle still does not charge when you try a different wall outlet, try charging at a different location.
You can also try charging your vehicle using a Tesla Supercharger or Destination Charging location, all of which can be located through the map on your vehicle's touchscreen display. See Maps and Navigation for more details.
For more information on troubleshooting Mobile Connector status lights and charging issues, refer to the product's owner's manual.
What this alert means:
The vehicle cannot charge, or charging is interrupted, because either the Mobile Connector:
- Does not detect enough supply voltage from the wall outlet, or
- Detects an unexpected drop in supply voltage from the wall outlet.
What to do:
Try charging the vehicle with a different wall outlet. If the vehicle starts to charge, the issue was likely with the original wall outlet. Contact an electrician to inspect the building wiring connection to that outlet.
If the vehicle still does not charge when you try a different wall outlet, try charging at a different location.
This alert is usually specific to external charging equipment and power sources and does not typically indicate an issue with your vehicle that can be resolved by scheduling service.
You can also try charging your vehicle using a Tesla Supercharger or Destination Charging location, all of which can be located through the map on your vehicle's touchscreen display. See Maps and Navigation for more details.
For more information on troubleshooting Mobile Connector status lights and charging issues, refer to the product's owner's manual.
What this alert means:
Charging has been interrupted because the Mobile Connector has detected a high temperature inside its control box housing.
What to do:
Make sure the Mobile Connector is not covered by anything, and that there is no heat source nearby. If the problem persists in normal ambient temperatures (under 100°F or 38°C), service is required.
You can also try charging your vehicle using a Tesla Supercharger or Destination Charging location, all of which can be located through the map on your vehicle's touchscreen display. See Maps and Navigation for more details.
For more information on troubleshooting Mobile Connector status lights and charging issues, refer to the product's owner's manual.