Tesla CC_a015 Unable to charge - Vehicle connection issue Insert charge handle fully into charge port
What this alert means:
A communication error occurred between the Wall Connector and the vehicle.
What to do:
Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting.
- If the issue persists, turn OFF the circuit breaker servicing the Wall Connector, wait 10 seconds, turn the circuit breaker ON again, then try reconnecting the Wall Connector to the vehicle.
- If the issue persists and other charging equipment is available, plug the vehicle into another Wall Connector or a Mobile Connector to determine if the vehicle is able to communicate with other charging equipment.
- If the issue persists, service is required.
For more information, see the installation guide for your Wall Connector.