Tesla CP_a054 Charge port latch not engaged Fully insert charge cable or check for obstruction
What this alert means:
The charge port latch is unable to latch the charge cable in the charge port inlet. If the latch is not engaged, AC charging (for example, charging with a Mobile Connector or Wall Connector) will be limited to 16A andDC Fast Charging / Supercharging will be unavailable.
The charge port light willpulse amber if this alert appears during AC charging and willbe solid amber if this alert appears when attempting to DC Fast Charge / Supercharge.
This alert is usually specific to external charging equipment and power sources and does not typically indicate an issue with your vehicle that can be resolved by scheduling service.
What to do:
Try re-inserting the charge cable fully into the charge port inlet.
If your vehicle begins charging and the charge port light pulses green, the charge cable may not have been fully inserted before. AC charging should no longer be limited, and DC Fast Charging / Supercharging should be available.
If charging is still limited or the vehicle will not charge at all, inspect the charge port inlet and the charge cable connector for any obstructions, such as debris, moisture, and/or foreign objects. Make sure any charge port inlet obstruction has been removed and any moisture has been allowed to dry, then try re-inserting the cable into the charge port.
If charging is still limited or the vehicle will not charge at all,make sure the charge port latch manual release cable (located on the left-hand side in the trunk) has not been pulled. Make sure the handle (usually ring-shaped or a strap) for the manual release cable is free of obstructions and that nothing is attached to it (like a cargo net or umbrella). For more information on using the charge port manual release, see Manually Releasing Charge Cable.
You can also try charging your vehicle using a Tesla Supercharger or Destination Charging location, all of which can be located through the map on your vehicle's touchscreen display. See Maps and Navigation for more details.
For more information on troubleshooting Mobile Connector or Wall Connector status lights, refer to the product's Owner's Manual at Charging & Adapter Product Guides.
For more information on charging, see Charging Instructions.