What this alert means:

Your vehicle is unable to charge because it has detected one of the following conditions and has tried to charge too many times without success:

  • The charge port is unable to detect whether a charge cable is inserted or detect the type of charge cable connected.
  • Your vehicle is unable to sense a valid pilot control signal coming from the charging station, so it cannot communicate effectively with the external charging equipment.
  • Communication between your vehicle and the external charging equipment has been interrupted.
  • The external charging equipment has reported an error that prevents your vehicle from charging.

What to do:

When this alert is present, the vehicle will retry charging after some time. If the issues mentioned above are resolved, the vehicle will then resume charging. If you wish to retry charging sooner, disconnect the charge cable from the charge port and reconnect it.

For more information and troubleshooting suggestions, check in your vehicle touchscreen under Controls > Service > Notifications for other recent alerts that involve charging.

Tag: Tesla error code

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