What this alert means:

Your vehicle's charge port requires service. The charge port is unable to establish a valid control pilot signal and communicate effectively with some AC charging equipment and power sources.

While this alert remains present, AC charging and DC Fast Charging with non-Tesla charging stations may be limited or unavailable.

What to do:

It is recommended that you schedule service to have your vehicle's charge port inspected at your earliest convenient opportunity.

In the meantime, Supercharging should continue to be available. Supercharging locations can be displayed through the map on your vehicle's touchscreen. See Maps and Navigation for more details.

AC charging may also be available using a Gen 2 Mobile Connector or Gen 3 Wall Connector. However, it is recommended that you make sure your vehicle's charge port can communicate with your Tesla charging product. Try charging with your Gen 2 Mobile Connector or Gen 3 Wall Connector, and confirm your vehicle is charging as expected, before relying on it.

For more information on troubleshooting Mobile Connector or Wall Connector status lights, refer to the product's Owner's Manual at Charging & Adapter Product Guides.

For more information on charging, see Charging Instructions.

Tag: Tesla error code

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